Privacy Policy Overview

Your privacy rights and data protection explained for Australian users

This policy has been effective since October 19, 2025. Please review periodically for updates.

How We Collect Your Data

We collect only the information necessary for analytics services, contact, and support. This may include technical data, interaction logs, and details you provide when filling out forms or emailing us. Data is always treated as confidential and maintained securely throughout processing.

  • Contact details provided via forms
  • Interaction logs from site usage
  • Analytics and tracking information
  • Support queries and correspondence
  • Technical information from devices

We collect information for legitimate business purposes and to improve the effectiveness of our analytics and support.

How We Use Your Data

Data is used to deliver analytics services, respond to client requests, develop new reporting features, and ensure regulatory compliance within Australia. We do not share personal information without consent, except when required by law.

Information helps us provide timely service improvements and support continuous process innovation so you always benefit from the latest advancements in advertising analytics.

Your Rights and Choices

You may request access, correction, or deletion of your data, and raise concerns at any time. To exercise your rights, contact us directly and our privacy team will respond promptly.

Data Access Rights

You can request a summary of the personal data we hold.

Rectification Rights

You may request correction of any inaccurate information.

Erasure Rights

You may ask us to delete your personal information.

Data Portability Rights

Request a copy of your data in a portable format.

Who We Share Your Data With

Personal data is not shared beyond our service providers, who follow strict confidentiality agreements.

If required by law or regulation, information may be shared with Australian authorities only under appropriate circumstances.

How We Secure Your Data

All systems are safeguarded using modern encryption, secure servers, and frequent security updates to minimize risks.

Access to personal data is limited to authorized staff and all policies are regularly reviewed for compliance.

Contact for Privacy Requests

Contact us for privacy concerns, corrections, or data access.
Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61-8-5999-6330
Email: content@syrvalonexi.com